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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Melissa (
Subject: I go twice a year...they are great
Date: March 15, 2007 at 6:26 pm PST

In Reply to: hayato salon in NY, thoughts?? posted by Alysia on March 11, 2007 at 7:47 pm:

I dont have to leave a deposit, maybe the first time as a new customer so they dont lose a 2-5 hour booking for nothing?
I did have to go in for a consultation the first time but they let me do it right before the procedure. TELL them you are from far away and chances are they will let you do both in one stop.
If your hair is too damaged or has lots of highlights or is overprocessed they will not do the TR.
I think they are basically trying to avoid keeping an open spot for someone who might end up not having the TR.
Once youre a customer you will just call for an appt and go-

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