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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Michelle (71.77.36.208)
Subject: Re: Redoing an under-processed TR (for Denise)
Date: March 2, 2007 at 3:48 am PST

In Reply to: Re: Redoing an under-processed TR (for Denise) posted by Denise Kingsley on March 1, 2007 at 8:08 pm:

Thank you for the information, Denise. I'm pretty sure she did know that the hair wasn't processed enough after the light blow dry following the original processing. Without really knowing what it "should" look like, I thought it wasn't quite right. When it was ironed, the hair didn't look perfectly straight and there were a lot of fly-aways. Based on what people have described on this board, I was expecting it to look perfectly straight after the initial ironing. I'm not sure why she didn't choose to re-process it at that point (could she possibly have been trained differently on that point?). Everything else the stylist told me seemed to match up perfectly with the things you've said on this board, and she did handle the hair very expertly - she was extremely precise and checked the hair multiple times through the process. She's been doing this process for about 5 years and has used other TR products in the past. I'll post results when we've had the second treatment done. Thank you for taking the time to educate me on this - it helps to know what to look for and what questions to ask.


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