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From: Michelle (71.77.36.208)
Subject: Redoing an under-processed TR (for Denise)
Date: March 1, 2007 at 6:08 am PST

My daughter had her first TR on virgin hair last Saturday. Her curl pattern was not uniform, with parts of it being very kinky and other parts being slightly wavy. All of it was very frizzy. Because her hair is relatively fine, the stylist did not see a reason why it should be resistant, so she used the normal strength of Optismooth. Watching the procedure (which took about 5 hours), I thought everything she did looked right according to the things I've read on this message board. But my daughter's hair was not straight afterwards and still had frizz. It was not damaged at all - in fact, it looks and feels almost like it has had no chemical processing at all. After the first wash, I contacted the salon to explain the results, and they said they would redo the procedure at no cost. Apparently, the stylist had realized that she had underestimated the resistance of my daughter's hair even before we left, and she had told us that the next time she did it, she'd use the stronger formula.

My question is: what should we expect when she redoes the process? We are scheduled to have it done in a few weeks. Because it has already been done on the hair, should we expect that she'll use the normal strength again? Or should the stronger formula be used? Are there any special precautions that should be taken to protect my daughter's hair from damage? The stylist indicated that this has happened before and that she has redone the process in the past with no damage. I interviewed many TR professionals before choosing this one and obviously felt comfortable with her experience level to trust her with my daughter's hair. But I don't know anything about redoing previously TR'd hair and would greatly appreciate any advice on what we should expect. Thank you!



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