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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Thermal Reconditioning - still frizzy hair
Date: November 13, 2006 at 8:35 pm PST

In Reply to: Re: Thermal Reconditioning - still frizzy hair posted by sigh on November 13, 2006 at 1:46 pm:

I am so sorry that this has happened to you.
If your hair was the "ideal" hair for this, and it is not looking how it was supposed to you, then you can only do one thing.

Call the stylist again, tell her that you want to discuss the results, YOU do the styling at the salon,after the shampoo. Then have her explain why it is this way.
I know it can be uncomfortable to project yourself this way, but, this person is the one who is supposed to help you.

Blow dry lightly with just your fingers, no pulling with a brush, get an explanation from her, and if it is not a good one, request your money back!

I would never promise perfection, if I could not deliver. Like I said, a perfect head of hair makes a perfect thermal. But a not so perfect head of hair, should not be a disaster.

Let me know how it goes.




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