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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Laura (
Subject: Pretty certain I've got the Bends--experts please
Date: November 10, 2006 at 9:08 am PST


I had my hair retouched about 2.5 weeks ago. Along the very top of my scalp, from front to back, I have hair that's bent 90 degrees from the root. This is what the "bends" are correct? What should I do? I have Penetraitt, is this recommended? I planned on doing this next week. (I know this won't fix the bends, but will it make it any worse or cause breakage? ) I don't seem to have major breakage...yet. I planned on having the stylist look at it as well, but I don't think anything could be done to fix it, so I don't know if that is even worth pursuing. Please let me know what I should expect in the next few weeks/months and what should I expect the stylist to be able to do for me.


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