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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Lisa (
Subject: Re: Thermal Reconditioning - still frizzy hair
Date: November 9, 2006 at 3:21 pm PST

In Reply to: Re: Thermal Reconditioning - still frizzy hair posted by sigh on November 9, 2006 at 12:43 pm:

Yes underprocessed means the relxer was rinsed off too soon.
IF that is your problem. It could be other issues as well.

That is what happened to my hair in May.

It was slightly underprocessed and at first was shiny and straight
then became more and more frizzy.

I don't like to say a lot more since I am not a TR expert like Leslie and Denise and others here.

On the bright side my hair is looking better with conditioning
and I will hopefully get a good TR soon and get it back on track.

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