| A
Great Introduction worth Remembering
| *A
monthly column devoted to helping women and men be their best
and most confident in any situation.
Topics include dress, body
language, attitude and etiquette. |
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Victoria Seitz, PhD
Image Expert |
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Once
you've been introduced, what then? There is like dead air as we
twist our brain trying to figure out what to say next. One person
can size you up in 3 to 4 seconds; however, in 4 minutes
you have the opportunity to make or break those formed expectations,
beginning with your greeting. The first impression is a lasting
one, so it's important to consider not only how you look but your
body language and appropriate behavior.
When you are introduced, if you are seated, stand up. This communicates
that you are indeed HAPPY to meet the person. Once you've
stood up, step forward and smile and extend your hand.
Be sure to give your name. It is important
to maintain eye contact as you do this. Once you've given
your name, repeat the other person's name, such as, "It is a please
to meet you Ms. Smith." If you don't get the correct pronunciation,
ask again. An individual's name is a treasure so try to get it right,
they will remember you kindly for it.
Some people are touchy - feely types that have to hug but in business
the safe way to say hello is with a handshake.
It should last for about 3-4 seconds and be firm and not hurt the
other party. A handshake tells the world about you, your
personality and your sense of confidence so be sure it's a good
one. A lifeless handshake suggests a lifeless person. When
being introduced to someone who does not have full use of his or
her right arm, extend your hand anyway. The individual will appreciate
it.
Once past the introduction to initiate conversation ask
the person where they are from or ask them their attitudes related
to a non-controversial subject. Another way to stimulate
rapport is to volunteer information about yourself such as you've
move recently and need help in finding a dentist or doctor. Or you
can find a common element to the two of you and mention it, such
as, "I'm Susan Smith, and I couldn't help but notice your lapel
pin. Are you a graduate of Kansas State? I went there too."
The person you meet can remind you of someone you know but this
is a touchy rapport builder. A better choice is to talk
about your hobbies to get the conversation going. If you're
good at humor then your can initiate rapport with it. Don't make
an off-colored joke though you are putting both feet in your mouth.
Finally, to get the conversation going, try giving a complement
to the other person. If you're going this route be sincere
in it and the person will experience an introduction worth remembering.
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Victoria
Seitz, PhD is a professor of Marketing at California State University,
San Bernardino and is author of Your Executive Image, AdamsMedia,
Inc, 2000 and Power Dressing, DonJon Publishing, 1991. In addition
to teaching, Dr. Seitz was a fashion coordinator for Burdines, Florida
and in retail management for Saks Fifth Avenue, Phoenix, AZ. Clients of
Dr. Seitz have included Abbott Laboratories, Northern Telecom, Texas Instruments,
Yellow Freight Systems, Sally Beauty Company, the United States Armed
Forces, Travellife magazine, YWCA and Accountants Overload, in addition
to law firms, hotels, newspapers, universities, banks, credit unions,
national and local community and professional organizations nationwide.
To learn more about Dr. Seitz please visit her website at www.cbpa.csusb.edu/vseitz.
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